Customer Tips

Facility Procedures
All vehicles entering the Solid Waste Authority (SWA) disposal facilities or transfer stations will be weighed, and for cash customers, a deposit will be collected. If you have any questions about where to dump, the Weighmaster will be happy to assist you. At the landfill there are also spotters to direct you. When finished, proceed to the exit. All vehicles for which no tare weight is on file are required to weigh out to obtain a tare weight and the transaction is finalized.
Materials Not Accepted at Transfer Stations
In order to avoid damage to the tipping floor, transfer stations cannot accept certain item.
Please bring the following items to the landfill:
  • Construction and demolition debris (C&D)*
  • Land clearing debris
  • Fill
  • Tires
  • Mulch
  • Animals
  • Trailers
  • Sludge
  • Other items requiring special handling
*C&D must be brought to the landfill or to a SWA Permitted Facility.

Materials Accepted at Transfer Stations
The following hazardous materials are accepted daily at all transfer stations from residents of Palm Beach County:
  • Antifreeze
  • Used motor oil and filters
  • Car and rechargeable batteries
  • Fluorescent bulbs
  • Propane tanks
  • Electronics
  • Paint
  • Used cooking oil
For disposal of all other household hazardous waste see the Where to Take Household Hazardous Waste schedule (PDF), or visit us during regularly scheduled collection events.

Unsecured Loads
Unsecured loads pose a threat to public safety and the environment. The SWA requires that all loads be properly secured. All loads not properly secured, as determined by the Weighmaster, will be charged with an Unsecured Load Fee of $10 to help defray the SWA's cost of providing litter control on the roads surrounding the SWA facilities. Your help and understanding in this matter is appreciated.

Contaminated or Mixed Loads

Mixed loads (i.e. trash mixed with construction debris or vegetation mixed with trash, sand or other contamination) will be charged at the higher applicable rate. If, for example, a visual inspection of the load by the Weighmaster or a Spotter uncovers drywall or concrete in a vegetation load, you will be charged the current Building Debris rate.

Please see the tipping fee schedule (PDF) for fee information and debris definitions.

Weighing Out After Posted Closing Time
If you weigh out after the posted closing time, your transaction cannot be completed. The SWA will refund all excess deposits of $5 or more. In order to receive a refund please do the following:
  1. On the top portion of the pink scale ticket write your full name or company name, address, and telephone number of the location where the refund should be sent.
  2. Write the empty weight of your vehicle on the ticket (obtain from the read-out located above you on the ceiling of the scale house).
  3. Mail the pink scale ticket to the following address:
    Solid Waste Authority of Palm Beach County
    Attn: Accounts Receivable
    7501 N. Jog Road
    West Palm Beach, FL 33412
For more information, contact Customer Information Services at 561-697-2700 or 866-792-4636 (toll-free for the southern and western areas of the county).